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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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faz fara

May 1, 2025

5  out of  5
rating by faz fara
"I have been with State Farm (Frank) since 2002. Amber and Chastity have been consistently helping me with my questions regarding my residential and commercial units. They have always been available to help me and answer my questions very patiently and professionally. They are also very helpful whenever I file a claim. State Farm is lucky to have these individuals as employees. They certainly represent the company, and this particular office, extremely well! Thanks"
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Ryan Johnson

May 1, 2025

5  out of  5
rating by Ryan Johnson
"Frank Bliss State Farm is the best! Like a good neighbor? More like family"
We responded:
"Oh it is so nice to hear that you think we're the best! Thank you Ryan. --Frank "
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Amber

April 30, 2025

5  out of  5
rating by Amber
"A great place to work. I look forward to many more years. Thank you."
We responded:
"It's so nice to have such a supportive team. Keeping them happy is my goal so they can keep our customers happy too. Thank you Amber."
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Jeff Levitch

April 30, 2025

5  out of  5
rating by Jeff Levitch
"Chasity took care of adding a vehicle to my insurance policy in about five quick minutes. She Was very pleasant on the phone, and we even exchanged a few laughs about Frank Bliss always winning the review contest at the Office."
We responded:
"Jeff, I'm pleased that Chastity was able to assist quickly. We work hard to give our customers prompt service. Your review is appreciated."
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Krishan Saxena

April 30, 2025

5  out of  5
rating by Krishan Saxena
"Frank Bliss has been our insurance agent for longer than I can remember. There have been changes in his staff over the years but these things have remained constant: efficient and courteous service, quick response, and helpful staff. Lately I have been dealing with Amber and she has been supper helpful. I wish Frank and his staff continued success."
We responded:
"Krishan. Yes, I take care of my staff as best I can to allow them to keep up to date on what is happening in Insurance. Glad you were able to take a moment to give my team five stars. --Frank"
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Dr. David Dolberg, Esq.

April 30, 2025

5  out of  5
rating by Dr. David Dolberg, Esq.
"State Farm is pretty messed up regarding home owners insurance (canceled me after 25 years), but they’re still fine for car insurance, and this office, particularly Frank and Chastity, have been there for me. Chastity has always gone the extra mile to do right by me."
We responded:
"David, Yes, we're going through some tough times in homeowners insurance. The least we can do is take care of our long-term customers by having a local presence in the Berkeley area. We agents are doing all we can to give our auto insurance customers the best service we can in spite of the fire insurance challenges. We hope to get through this as quickly as we can. Your five-star review means a lot to me. Thank you. --Frank"
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Sean Berton

April 29, 2025

5  out of  5
rating by Sean Berton
"Frank’s team is amazing. Always quick and proactive on any issue I have needed help with. If you are looking for solid help with your insurance needs in the East Bay, give these folks a call."
We responded:
"Sean, I'm so lucky to have selected an awesome set of team members. I'm glad you're pleased with how we can help. --Frank"
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Sean Berton

April 29, 2025

5  out of  5
rating by Sean Berton
"The AGENTS AT THIS OFFICE HAVE BEEN WONDERFUL TO WORK WITH ON EVERY LEVEL! I would encourage anyone looking for insurance of any kind to get a quote from Frank & Team!"
We responded:
"Another five stars. Greatly appreciated. --Frank"
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EJ H

April 25, 2025

5  out of  5
rating by EJ H
"We’ve been with Frank Bliss for 17 years now, and have always had great service. He even drove out 4 hours himself to look at a property that we wanted to insure."
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Joshua Kirsch

April 24, 2025

5  out of  5
rating by Joshua Kirsch
"Amber Williams was very patient and thorough in talking me through the earthquake insurance process. She is always consistent and professional."
We responded:
"Joshua, I really appreciate that you validated how you were treated by Trista. She's a jewel in our agency. Your comment is truly appreciated."
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Nadine Palisano

April 23, 2025

5  out of  5
rating by Nadine Palisano
"I truly enjoy working here—it's a positive and supportive environment where everyone is treated with respect. I’m grateful to work alongside such knowledgeable and kind colleagues who I learn from every day. It’s also a pleasure to interact with our friendly and appreciative customers. Overall, it’s a great place to work and grow!"
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Trevor Grayling

April 20, 2025

5  out of  5
rating by Trevor Grayling
"Chastity was helpful, efficient, and friendly when dealing with my auto insurance. A pleasure to work with."
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Paul Dolan

April 15, 2025

5  out of  5
rating by Paul Dolan
"Been with Frank since 1990. Always great service and everyone in the office is professional and friendly."
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Charles Taylor

April 2, 2025

5  out of  5
rating by Charles Taylor
"Frank Bliss and his staff are great! Nadine was very helpful with processing my homeowners and earthquake insurance renewals this year. Cheers and thanks!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! --Frank"
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Paul Schultz

March 31, 2025

5  out of  5
rating by Paul Schultz
"Chastity did an amazing job of helping us address some issues in our claim. She jumped right in made phone calls and made everything right."
We responded:
"Oh, Paul, I'm so pleased that Chastity did what you needed. Your confidence in our office is really appreciated as is your great review. --Frank Bliss"
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Ariel Power

March 31, 2025

5  out of  5
rating by Ariel Power
"Nadine is excellent, knowledgeable, attentive, polite and meticulous"
We responded:
"Ariel, I'm honored by your positive feedback! Nadine is our newest team member but she's really up to speed. I'm glad you had a positive experience! If there is anything else we can do for your insurance needs, just let us know! --Frank Bliss"
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Laura Farha

March 28, 2025

5  out of  5
rating by Laura Farha
"I spoke to Nadine. She was very kind, professional, and helpful."
We responded:
"Laura, As your State Farm agent, I'm delighted to know you had a great experience with Nadine on my team. We are working hard in a challenging insurance market to be sure we deliver exceptional value to our customers. Reviews such as yours validate our efforts, Thank you so much. "
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Karina Epperlein

March 28, 2025

5  out of  5
rating by Karina Epperlein
"Nadine is responsive, kind, and knowledgeable – just wonderful! So is Chastity, patiently explaining it all, trying to find solutions, fabulous! Thank you both!"
We responded:
"Karina, We all at my State Farm office really appreciate Nadine and Chastity as exceptional members of the Frank Bliss agency. Your response validates the faith I have in them to take care of valued customers like you. Thanks for taking the time to give us your comments with five beautiful stars. --Frank Bliss"
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Flora Dai

March 2, 2025

5  out of  5
rating by Flora Dai
"Worked with Nadine for setting up a new auto recently and Phuoc on a home mortgage a few years back. Both have been really responsive and easy to talk to over the phone. Great service from them on frank bliss’ team"
We responded:
"Flora, Nadine is a terrific recent addition to the Bliss team. I'm delighted that you have had such good experiences with all of my employees. --Frank"
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Alan LaPolice

March 1, 2025

5  out of  5
rating by Alan LaPolice
"Every interaction that I have with Chastity, she goes above and beyond to ensure perfect customer satisfaction. She’s an incredible asset to the team."
We responded:
"Alan, What a nice tribute to my team, and particularly Chastity. Thanks for your nice comment."
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Sharon P

January 14, 2025

5  out of  5
rating by Sharon P
"I switched to Frank Bliss as my State Farm agent about 5 years ago. I primarily chose him because of proximity to my home, but I have referred many friends to him because of the amazing service he provides. When I first switched to him, he suggested he come out to my house to review my coverage and I anticipated a push to buy more insurance. I was wrong. He carefully measured the house(s) and made notes about aspects of the interior. He then sent me an estimated cost replacement and his work actually decreased my premiums while at the same time ensuring I had good coverage. His office is very responsive to my inquiries and requests and I feel welcome checking in with them any time something comes up. You will be very happy should you chose Frank as your insurance agent! Update January 2024: I received a letter of non-renewal last summer from State Farm related to roof issues. Once I attended to those issues, Frank and his staff helped me in communicating with State Farm to document the work that had been done. I'm happy to say I received a renewal for my home insurance recently. I live in East Richmond Heights, not far from Wildcat Canyon Regional Park."
We responded:
"Thank you for the great review Sharon. We so enjoyed meeting to survey your home for an insurance review. You're a great customer and we hope to keep you happy forever!"
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A I

October 24, 2024

5  out of  5
rating by A I
"I have been using Franks office for 6 years for my home insurance. Frank will go far and beyond to get the best quote."
We responded:
"Thank you for your nice review, A I. I'm working hard to communicate with my customers, even when the insurance market is so tricky these days. --Frank"
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Iris Korovesi

September 21, 2024

5  out of  5
rating by Iris Korovesi
"We have had a great experience with Frank and his team since we joined State Farm. Frank makes the experience personal and you don't feel you are just interacting with a big insurance firm. Frank looks after his customers and truly cares about them, a rarity in an increasingly challenging insurance market for homeowners in California."
We responded:
"Iris, You're right about the increasingly challenging insurance market for homeowners in California. I'm adding team members to help service the existing customers. We do truly care about our customers and provide the interface between our customers and a big insurance company. That's what makes our position in the industry so unique and fun!"
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Edouard Kujawski

September 6, 2024

5  out of  5
rating by Edouard Kujawski
"I thought I paid the bill. Fortunately, one of your staff called to inquire about how I was doing and reminded me I had not paid. I appreciated the call."
We responded:
"Ed, You're a super loyal customer. This was clearly a time when it's important to keep coverage in force. We're happy to have you as a terrific customer. Glad you appreciated our service.--Frank"
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Alice K. Dueker

August 27, 2024

5  out of  5
rating by Alice K. Dueker
"Trista helped me out and offered to go the extra step on my behalf to clear up a snafu with my mortgage company. I appreciate all her help!"